Terms of service.
How we work together, what each side commits to, and the few cases either side can walk away. Plain English. No fine-print surprises.
Last updated · May 24, 2026
What this document is
These terms govern the use of ayweb.app and any project you commission from ayweb. Project work is also covered by the written Statement of Work (SoW) we send you before kickoff; if there’s ever a conflict between this document and your signed SoW, the SoW wins.
Using the website
You may browse ayweb.app freely. Project demos embedded on case-study pages are for evaluation only — please don’t scrape, redistribute, or rehost them. Source code for the ayweb site itself is private.
Forms (contact and chat) are for genuine project inquiries. We reserve the right to ignore obvious spam, low-effort solicitations, and anything that looks like it’s coming from an automated system.
Engagement model
Every project begins with a written Statement of Work covering scope, deliverables, timeline, price, payment schedule, and cancellation terms. We don’t start coding until both sides have signed.
- Fixed-scope projects — flat price for a defined deliverable. The default for most work.
- Discovery sprints — paid two-week scoping when the problem isn’t clear yet. Output: a written plan, wireframes, and a fixed-price quote for the build.
- Retainers — block of hours per month, month-to-month, cancellable with 30 days’ notice.
Payment terms
Fixed-scope projects: 40% on signature, 30% at mid-build, 30% on launch. Invoices are due within 14 days of issue. We accept bank transfer (USD, GBP, EUR) and Stripe (card, auto-converted). We do not take crypto.
Late payments past 30 days pause active development until cleared. Past 60 days we reserve the right to terminate the SoW and retain everything paid to date for work already completed.
Code ownership
You own everything we build for you. On the day the project ships, the source code is delivered to a Git repository you control — no escrow, no agency-side dependency, no license fees forever.
The only exceptions are: open-source dependencies (governed by their respective licenses) and any reusable design-system or utility code we’ve developed internally, which we retain the right to use on other projects. None of our internal code ever embeds business-specific logic from your build.
Portfolio rights
Once your project is live, we reserve the right to display it as a case study on this site, in pitch decks, and on social media — including screenshots, written summaries, and an embedded demo link. If you need confidentiality (e.g. for an unannounced product), tell us before kickoff and we’ll add an NDA clause to your SoW.
Warranty
For 30 days after launch, we fix any bug that’s our fault at no charge — “our fault” meaning the code we shipped doesn’t do what the SoW said it should. New requests, scope changes, and bugs in third-party services (Stripe, your hosting, your CMS, etc.) fall outside the warranty.
Beyond 30 days, fixes are billed at our standard hourly rate unless you’re on a retainer.
Cancellation
Either side can cancel for any reason. If you cancel mid-build, you pay for work completed to that point and we hand over the code in whatever state it’s in. If we cancel, we refund any deposit beyond work-completed and hand over what we have.
We may immediately terminate (without refund) if the project turns out to involve content or use that breaks the law, harms real people, or violates the rights of others.
Limitation of liability
Our total liability for any claim arising from your project is capped at the amount you’ve paid us for that project. We are not liable for indirect or consequential damages (lost profits, business interruption, etc.) — full stop.
We carry professional indemnity insurance appropriate for the size of work we take on. Proof of cover available on request.
Confidentiality
Anything you share with us in the course of a project is confidential. We won’t share it with anyone outside the project team without your written permission, and our internal team is bound by the same obligation. This applies during the engagement and indefinitely afterward.
Governing law
These terms are governed by the laws of England and Wales. Any dispute that can’t be resolved informally (and we always try the informal route first) is subject to the exclusive jurisdiction of the courts of England and Wales. EU and US clients retain whatever statutory consumer-protection rights apply locally.
Changes to these terms
We may update these terms from time to time. Material changes are announced via a note at the top of this page and, for active clients, by email. Your continued use of the site after a change means you accept the revised terms. Signed SoWs are locked at their date — later term changes don’t apply retroactively to in-flight work.
Questions
Anything here you want clarified before signing a SoW? Email info@ayweb.app and we’ll walk through it.
See also: Privacy Policy
